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News Forum - Consumer complaints hotline targets rip-off shopkeepers


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A nationwide hotline number is now in operation to allow consumers to file complaints against shop owners who overcharge for basic necessities. Nation Thailand reports that the Commerce Ministry has launched the 1569 hotline following complaints of excessive charges for essential goods. Shopkeepers are being warned they face penalties of over 7 years’ imprisonment and/or a fine of 140,000 baht if they are found guilty of over-charging. The move comes as many parts of the country are hit by severe flooding and residents are having to purchase supplies to clean and repair their homes in the aftermath. According to the […]

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2 minutes ago, gummy said:

And will they take action when they get 1000's of calls regarding lottery ticket retailers selling tickets above the approved price ?

They might if you tell them you've won! May cost you though...

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Was it all because the Police were overcharged for plastic bags? They had to pay for them ever since 7/11 went eco friendly. For the Police … plastic bag a basic necessity!

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5 minutes ago, gummy said:

Thought that was the RTP's modus operandi

Well, I doubt they'll send someone from the ministry...

But on second thought, plenty of posts here suggesting it's no better there 🤔

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22 minutes ago, gummy said:

And will they take action when they get 1000's of calls regarding lottery ticket retailers selling tickets above the approved price ?

One of the many head scratchers here.

Unless a lottery seller's lucky enough to have a government "box" of 500 tickets, where the tickets cost them 72 baht each, most of the lottery sellers have to buy them from wholesalers where the current going rate is 92 baht per ticket.

How can they sell them for the "approved price" of 80 baht per ticket when they buy them for 92 baht? 😂 😂 😂

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