News Forum - Thai bank customer’s account drained from 300,000 to 5,000 baht

[Thaiger]

A Facebook user’s shocking discovery that her bank account balance plummeted from 300,000 baht to just 5,811 baht after 20 unauthorised withdrawals sparked widespread concern over bank security. The user’s post, which included screenshots of the transactions, has gone viral, calling into question the safety of depositing money in banks and urging a swift explanation … …

The story Thai bank customer’s account drained from 300,000 to 5,000 baht as seen on Thaiger News.

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[WGT]

This feels like fake news to scare us, or just a bad article that missed a very important fact. Which bank? How could you leave out that key detail? Users with accounts in that bank should be informed. (Was i stupid? Was the bank mentioned amd i missed it? I would like to know if it was Kasikorn.

[Ramanathan.P]

The bank should be named and must take full responsibility to reimburse her loss. Unless the bank can prove that the transaction was done in a legal and genuine manner where the account owner failed to protect her security access. If not mistaken such transactions takes place where the account holder is having an ATM withdrawal facility. For safety reasons, it would be good to have the main account without ATM facility and a secondary account with ATM facility separately. That way the funds in the main account is always protected and safe. Further for any transaction from the main account, approval must be seeked from the account holder via their mobile phone bank applications. That way it is more secured. So if a scammer has to crack into the account, still approval from the owner's handphone is needed to finalize the transaction. The problem is most Thai people are living in their handphone 24/7 without which many would die. As such the chances of scamming is high. 

[Fanta]

8 minutes ago, Ramanathan.P said:

The bank should be named

No as it harms the banks reputation without first establishing the facts. By all means crucify the bank on social media if it is proven to be at fault but let’s not get ahead of ourselves. For all we know it could be her or a close associate scamming the bank. 

[DevL0rd]

This is horrendous reporting.

no evidence of a security issue, just that her money is gone.

 

no details regarding potential reasons behind the security issue.

 

no name of the bank or any way to follow up and verify the validity of the story.

 

absolutely useless article.