News Forum - Thai customer complains about buffet restaurant staff service

[Thaiger]

A heated social media argument erupted between a buffet restaurant and a dissatisfied customer, leading to a legal dispute. The incident began when a Facebook user posted a critical review of a conveyor belt hotpot buffet restaurant in the New Students MSU 68 group, citing poor service, especially in terms of the staff’s communication. The … …

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[ChrisS]

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Ultimately, the customer who posted the critical review issued a public apology, admitting that the post was made in anger and that they only wanted the staff to communicate more politely. The customer expressed willingness to apologise formally if needed and stated their intention to remain a regular patron of the restaurant.

They also mentioned their financial inability to compensate the restaurant, having only a little over a thousand baht to their name."

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Maybe should have engaged brain before mouthing off with what now appear to be at best half truths. A hit in the pocket may make them think first next time.