News Forum - Thai Airways cabin crew forgets to collect meal trays before landing on Singapore-Bangkok flight

[Thaiger]

Thai Airways is ‘”urgently investigating” why cabin crew failed to collect meal trays on a Singapore – Bangkok flight before landing on the runway at Suvarnabhumi Airport after an irked passenger recorded the incident on TikTok. TikTok user Praewa Nang Mana (@Praewa_panicha) posted a clip of food trays sitting on the foldable tables of three …

The story Thai Airways cabin crew forgets to collect meal trays before landing on Singapore-Bangkok flight as seen on Thaiger News.

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[Grumpish]

I wonder if Thai is making the same streamlining, cost-cutting measures that is resulting in increasingly poor levels of service on many other airlines?  Moving cabin crew from being on regular contracts with all the perks and allowances to fixed term contracts with far fewer benefits - traditionally cabin crew salaries have been miserably low, but the allowances more than made up for it - leading to cabin crew that don't care about doing the job properly.

[HolyCowCm]

This will fall on the head flight person onboard. There seems to be the last check of safety before landing of all seats, trays, and window shades up with everyone being bucked in.

[Ramanathan.P]

Better reduce the ticket price and introduce self service in the flight. 

[ace035]

Flight attendance will get fired.

[Skip]

Typical of Thai planning and execution... two things severely lacking 

[ChrisS]

Pretty poor to miss something as basic as the final check before landing, might make you wonder what other corners are being cut?

[Cruix]

The article have long citation from FAA rules. FAA is civil aviation authority of USA, not Thailand or Singapore. Their legislation / regulations (FARs) don't have any power in Thailand or in Singapore and  are completely irrelevant to this article, as Thai Airways AOC is not issued by FAA.

[Soidog]

14 minutes ago, Cruix said:

The article have long citation from FAA rules. FAA is civil aviation authority of USA, not Thailand or Singapore. Their legislation / regulations (FARs) don't have any power in Thailand or in Singapore and  are completely irrelevant to this article, as Thai Airways AOC is not issued by FAA.

I’m afraid that’s somewhat missing the influence and power of the FAA. The following may help.

https://www.faa.gov/newsroom/international-aviation

[Mamachigawa]

Did they also "forget" to check seat back upright seat belts fastened bag put away escape path clear and put up the window shade?　Like on every TG flight we have ever been on.  It is a bad safety villation.

Later we will find out it was nobody's fault and face will be saved like the one recent airport roof collapse

[Mamachigawa]

3 hours ago, Cruix said:

The article have long citation from FAA rules. FAA is civil aviation authority of USA, not Thailand or Singapore. Their legislation / regulations (FARs) don't have any power in Thailand or in Singapore and  are completely irrelevant to this article, as Thai Airways AOC is not issued by FAA.

True. Very poor journalism. However much of JCAB regulations also I suspect Civil Aviation authority of Thailand regulations are translations of FARs that were rubber stamp adapted years ago. Of course there are differences and FAA has no authority or oversight unless Thai carriers fly to US or even maybe sell code share flights with US airlines on their platforms. 

There has never been any requirement to put up the window shade with FAA but I noticed one US airline is now recommending it for take off or landing.