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Passenger rights and how to make claims on an airline


KaptainRob
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This excerpt comes from a Sam Chui article (scroll down) > https://samchui.com/2022/07/15/data-on-airport-delays-avoid-these-airports-and-airlines/#.YtD7nexBzlw

 

The Montreal Convention is the oldest treaty created to protect passengers’ rights and it applies to most international flights. In case of a physical injury resulting from a flight accident, for example, airlines are liable for up to EUR 140,000 (to cover medical expenses). Passengers are eligible for up to EUR 1,400 for damages suffered as a result of lost or destroyed luggage.

However, it may take a very long time to get airlines to pay up as there are so many cases filed.

In the U.S., if you get bumped from your flight, you are entitled to US flight compensation at least equal to 200% of your one-way fare.

The European Regulation EC261 rule is an extensive bit of legislation that requires airlines to compensate passengers in the event of:

  • Denied boarding
  • Flight cancellation
  • Long delay of flights (three or more hours)

Under EC261 you may be eligible for compensation reaching up to EUR 600 if your flight is delayed by more than 3 hours or gets cancelled. AirHelp helps air passengers around the world secure compensation for delayed, canceled, or overbooked flights.

How to File a Claim?

 

AirHelp can help you if you have a flight disruption within the EU (on any airline), leaving the EU (on any airline) or arriving into EU (on EU airline).

AirHelp can help you to determine whether you’re eligible for compensation and claims through the easy 1-2-3 steps on their website.

 

 

 

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